This policy explains how The Data Factory Global collects, uses and protects your personal data when you use our website and marketplace. As an NDPC-certified Data Protection Compliance Organisation, we hold ourselves to the standard we help our clients meet.
Information we collect
We collect information you provide directly — such as your name, email address, company and messages when you contact us or create an account — along with order details when you purchase datasets, and limited technical data (such as browser type and pages visited) needed to operate and secure the site.
How we use your information
We use your information to respond to enquiries, process and deliver marketplace purchases, send transactional emails such as receipts and download links, improve our services, and meet our legal obligations under the Nigeria Data Protection Act (NDPA).
Payment information
Card and payment details are processed by our payment partners (Paystack and Flutterwave) and are never stored on our servers. We receive only confirmation of payment and the details needed to fulfil your order.
Sharing and disclosure
We do not sell your personal data. We share it only with service providers who help us operate the platform (such as payment processors and email delivery services), and where required by law or regulation.
Data retention and security
We retain personal data only as long as necessary for the purposes described above, and protect it with appropriate technical and organisational measures, including encryption in transit and access controls.
Your rights
Under the NDPA you have the right to access, correct, delete or restrict the processing of your personal data, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at info@datafactoryglobal.com.